Computer Repair

Hardware faults range from easily replaceable components like keyboards and screens to complex motherboard-level diagnosis requiring soldering and specialist tools. We carry out a thorough hardware diagnostic before quoting so you know exactly what needs replacing and why before any work begins.

• Laptop screen replacement for cracked, flickering, and non-displaying panels
• Keyboard and touchpad replacement on all major laptop brands
• Hard drive and SSD replacement with full data migration to the new drive
• RAM diagnosis and replacement for random crashes and blue screen errors
• Power supply diagnosis and replacement on desktops and servers
• Charging port and DC jack repair on laptops with power delivery faults
• Motherboard repair including BIOS recovery, blown capacitors, and GPU reflow

Overheating is one of the most common and most overlooked causes of poor computer performance in Kenya. Dust accumulation in cooling fans and heatsinks, combined with dried-out thermal paste on the CPU and GPU, causes processors to throttle their speed to protect themselves — making the device feel significantly slower than it should be without any visible error.

• Full disassembly and compressed-air cleaning of all cooling components
• CPU and GPU thermal paste renewal with high-performance compound
• Fan replacement where bearing wear or blade damage is identified
• Heatsink reseating and clip inspection for proper contact pressure
• Temperature monitoring before and after repair to confirm improvement
• Thermal pad replacement on VRAMs and chipsets where applicable
• Laptop bottom cover vent cleaning and replacement of worn rubber feet

Malware infections range from adware that slows the browser and fills it with pop-ups to ransomware that encrypts every file and demands payment. We remove all categories of infection, restore affected system files, and harden the device against reinfection so the problem does not simply recur within days of the repair.

• Full offline malware scan using multiple specialist removal tools
• Ransomware removal and file recovery where decryption tools are available
• Browser hijacker removal and browser settings restoration
• Startup programme audit and removal of persistent malware launch points
• Windows Defender and antivirus software reinstallation and configuration
• Windows system file repair using SFC and DISM for corrupted OS components
• Staff guidance on how the infection occurred and how to avoid reinfection

Operating system problems can be just as crippling as hardware faults. Boot failures, update-induced corruption, driver conflicts, and software performance degradation are all problems we resolve daily. Where a clean reinstallation is the right approach, we carry it out with all your data preserved and all required software reinstalled.

• Windows boot failure repair: MBR, BCD, and bootloader reconstruction
• Blue screen of death diagnosis and resolution using minidump analysis
• Driver conflict diagnosis and clean driver reinstallation
• Windows and Linux clean reinstallation with data preservation
• Microsoft Office repair, Outlook profile corruption fix, and PST recovery
• Performance optimisation: startup cleanup, services audit, and defragmentation
• Software licensing issues and activation problem resolution

Data recovery is attempted before any repair that could overwrite existing data. We assess the drive condition, advise honestly on the probability of recovery, and charge only if we succeed in retrieving your files. Whether the loss is from accidental deletion, formatting, file system corruption, or a mechanically degraded drive, we use professional tools to maximise what we can recover.

• Accidentally deleted files and emptied recycle bin recovery
• Formatted partition and accidental drive wipe recovery
• Corrupted file system and RAW partition recovery
• Failing hard drive imaging and recovery before complete mechanical failure
• SSD and flash storage data recovery for logical failures
• RAID array recovery for servers with degraded or failed arrays
• No-recovery, no-fee policy — you are charged only for successful data retrieval

In many cases a targeted hardware upgrade delivers better value than buying a new computer. Replacing a spinning hard drive with an SSD is the single highest-impact upgrade available — boot times drop from two minutes to under fifteen seconds, application launch times shrink dramatically, and the overall experience feels like a completely different machine.

• HDD to SSD upgrade with full data migration — the single best performance improvement
• RAM upgrade to increase multitasking capacity and eliminate memory bottlenecks
• Storage expansion with secondary internal or external drive installation
• GPU upgrade for desktops requiring improved graphics performance
• Network card upgrade for Gigabit Ethernet or Wi-Fi 6 capability
• Battery replacement for laptops with poor or non-existent battery life
• Honest cost-versus-replacement assessment before any upgrade is recommended